The quality philosophy is integrated in all processes of the companies to achieve excellence and to offer the best solutions in terms of performance, quality level, delivery accuracy, costs and service. Our top priority is customer satisfaction. A Raymond Network of companies has set up a quality management system which incorporates quality and organisational principles according to the international ISO 9001 and - specific to the automotive sector - ISO/TS 16949 regulation. A Raymond Network’s quality is designed during the development of new products and the manufacture. Test laboratories are also available in each plant to verify the products' conformity with the specifications agreed. Explicit Customer expectations are taken into account throughout all stages of qualities process from the first contact to the delivered product. O.E.M.s and Tier 1 suppliers are increasingly global. To ensure a worldwide standard of quality, A Raymond Network has set up processes including regular meetings involving the quality managers from each company. These synergies in the A Raymond Network improve the quality process, thus resulting in well defined procedures and good practise. After all, only satisfied customers place repeat orders and safeguard jobs in the A Raymond Network.